Frequently Asked Questions About Octagon Family Office Services

Get answers to common questions about our Family Office as a Service (FOAS) model, wealth management expertise, and comprehensive family office solutions in Dubai and globally.

Investment & Wealth Management

Asset Protection & Structuring

Banking & Financial Services

Business Development & Corporate Services

Family & Educational Services

Privacy & Confidentiality

Getting Started with Octagon

What is your minimum client size for family office services?
Octagon works with high-net-worth families and entrepreneurs typically starting from $ 10 million in investable assets. Our Family Office as a Service model is structured across three tiers — START, PRO, and PREMIUM — allowing us to match the depth and breadth of services to the complexity of each client’s situation, rather than applying a one-size-fits-all approach.

Clients at the START level receive core advisory and coordination services, while PRO and PREMIUM clients access our full suite including dedicated relationship management, investment committee access, legal structuring support, and lifestyle management. If you are below the threshold but growing rapidly, we encourage you to reach out — we assess each situation individually.
How do you charge for your services?
Our fee structure is designed to align with the nature and scope of work, with no hidden charges or commission arrangements that could create conflicts of interest.

We offer three primary models: retainer-based fees (a fixed monthly fee for ongoing advisory and coordination services), asset-based fees (an annual percentage of assets under management or advisory, typical for investment-heavy engagements), and project-specific pricing (a fixed fee for defined deliverables such as structuring a foundation, executing a market entry, or conducting a banking review).

For most clients, the right model is a combination. We discuss fee structures transparently at the outset and document them in a clear engagement letter before work begins.
How long does it take to get started with Octagon?
Onboarding typically takes two to four weeks from initial agreement to full operational engagement, depending on the complexity of your existing structures and the range of services required.

The process begins with a discovery call to understand your priorities and situation, followed by a comprehensive intake questionnaire covering assets, residency, family structure, existing legal entities, and current advisors. We then conduct an internal review and present a proposed scope of work and engagement terms.

For clients with urgent matters — a pending transaction, a banking issue, or an imminent deadline — we can begin providing support in parallel with the formal onboarding process, ensuring nothing falls through the gap while the wider engagement is being established.
Do you work with clients outside the UAE?
Yes. While Octagon is headquartered in Dubai and our primary focus is the UAE and wider MENA region, we serve clients across Europe, Asia, the Americas, and Africa. Our client base includes families based in Europe with assets in the Gulf, entrepreneurs in Asia building UAE structures, and UHNWI individuals whose wealth and family members are distributed across multiple continents.

Our team works across time zones and has direct relationships with lawyers, bankers, tax advisors, and corporate service providers in all major financial centres. Geography is not a limitation — what matters is that your assets, business interests, and family circumstances are well-served by a coordinated, professional advisory team. We operate in English and Russian, with access to additional language support where required.

Contact Us for More Information

Have a question not covered here? Our team is ready to provide confidential consultation about your specific family office needs.
All information provided is for general guidance only and does not constitute financial, legal, or tax advice. Specific recommendations are provided only after comprehensive analysis of individual client circumstances.